University of Illinois System

Enterprise Resource Planning

What is an ERP?

ERP stands for Enterprise Resource Planning.

It's the central system that supports nearly every operational area of the University of Illinois System, including Human Resources, Finance, Admissions, Financial Aid, Payroll, Records, Registration, Equipment Inventory, Accounts Receivable, and Recruiting.

Our ERP system is what keeps the U of I System running smoothly behind the scenes, by linking disparate business processes and information and collecting the U of I System's shared transactional data from multiple sources into a single source of truth, helping to eliminate data duplication and providing data integrity. Every paycheck processed, every student admitted, and every purchase relies on this system.

You can think of it as the System's digital backbone. An ERP connects these areas so that information can flow securely and efficiently across departments, helping the System function as one coordinated organization.

Why are we changing our ERP system?

The system we use currently, Banner, has served us well for decades, thanks in large part to the dedication and expertise of employees who have learned to make the most of it.

However, technology and user needs have changed significantly over time, and replacing Banner with a modern, cloud-based ERP will help us to streamline processes, reduce inefficiencies, and better support our work.

What are the benefits of the modern ERP systems?

Moving to a modern, cloud-based ERP will help:

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Improve efficiency by reducing redundancies and automating workflows.

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Provide real-time, integrated data for better financial and operational planning.

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Align with industry best practices for business processes.

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Reduce reliance on aging infrastructure, application sprawl, and costly customizations.

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Enhance the user experience for students, faculty, and staff.

Implementation Timeline

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timeline

The transition will take place over multiple phases:

  • Selection Phase (1-2 years): Evaluating ERP vendors and ensuring alignment with institutional needs.
  • Readiness Phase (3-4 years): Assessing current systems, identifying gaps, and implementing improvements. This is when we will be introducing our new Readiness Program, which will contain a host of training resources and events to help prepare you well in advance for this change.
  • Deployment Phase (5+ years): Implementing Finance and HR modules first, followed by student systems.

Frequently asked questions (FAQ)

How can I get Involved?

Our stakeholders will be involved throughout the process to ensure your thoughts and feedback are considered at every stage. Some ways we plan to engage with you include:

  • Focus Groups
  • Surveys
  • Town Halls
  • Change Agent Group (for people to volunteer to help lead change in their unit/area)

How will this impact my work as an HR or Finance employee?

This change will take several years, and the university is committed to making this transition as smooth as possible. For now, your day-to-day work will continue as usual. We're still in the early stages of selecting a new system.

As the project moves forward, you can expect:

  • Updates and communication at every stage---know what to expect before changes happen.
  • Training and support resources---to learn the new system and feel confident using it.
  • Opportunities to share feedback---help shape how the system is designed to meet real campus needs.

How will this impact my studies?

You'll continue to register for classes, view grades, apply for financial aid, and manage your student information just as you always have. For now, nothing is changing.

Over time, as the university transitions to a new system, you may notice improvements in how you access and manage information related to your studies. The goal of this change is to make university systems easier to use, more reliable, and better connected --- so you can spend less time navigating technology and more time focusing on your education.

We'll share updates well in advance of any changes that affect how you register for courses, view your records, or handle financial matters. Training and step-by-step guidance will also be provided to make the transition smooth for all students.

How will this impact my research?

Your research activities will continue without interruption. The transition to a new system will primarily affect the administrative and financial processes that support research, not the research itself.

In the future, you may notice improvements in areas such as:

  • Grants and funds management---including proposal submission, budgeting, and reporting.
  • Purchasing and payments---making it easier to order equipment or supplies.
  • Personnel and payroll processes---helping ensure research assistants and project staff are supported more efficiently.

The goal is to make the systems behind research administration simpler, more accurate, and more user-friendly, allowing you to focus more of your time on discovery and innovation.

We'll communicate well in advance of any changes that affect how research activities are managed and provide training and resources to help you adjust with confidence.

How will this impact financial aid?

Your financial aid will continue to be processed as usual. There will be no interruption to scholarships, grants, loans, or work-study programs.

As the university transitions to a new system over the next several years, you may eventually notice updates to how you access and view financial aid information, such as your award letters, application status, or required documents. The goal of these changes is to make the process clearer, faster, and easier to manage.

When the time comes, we'll share detailed instructions and provide support to ensure that applying for and receiving financial aid remains straightforward and reliable.