Training Opportunities

training session

The Business Process Improvement (BPI) Shared Service offers a variety of training courses focused on educating University staff on the concepts, techniques and tools of process improvement. If you have interest in any of the courses, please register online with the appropriate link below. If you do not see a training scheduled at this time, please continue to check back on the registration page.

All University of Illinois faculty, staff, and students can attend training.

Training Attendance Policy

There is a $125 cancellation fee under the following circumstances:

  • Cancelling on or less than two business days prior to the training session
  • Not attending the session

Training Course Descriptions

Lean Concepts

In this training course, you will learn about Lean concepts and tools which will help uncover and eliminate unnecessary activities in your process so that you can make your work more efficient.  This course will be offered to university employees on a quarterly basis at each campus.
**If you have taken BPI Concepts in the past, this session of Lean Concepts covers the same concepts and tools.

Facilitation Skills

This interactive workshop is intended for new facilitators who want to develop and/or improve their facilitation skills.  The course will cover the fundamental facilitation tools that can be applied to any type of facilitated session, whether it is a staff meeting, planning session, a brainstorming session, or any kind of meeting that you want to be meaningful and productive.

If you have any questions about training, please email