From the CIO

From the CIO

Kelly Block serves as Interim Chief Information Officer (CIO) for the University of Illinois System.

For more information about Kelly, visit About the CIO.

Recent Posts

Business Process Improvement (BPI) uses a structured approach to analyze and improve processes, typically with a goal of reducing costs, eliminating unnecessary activities, reducing the amount of time it takes to do a task, or improving customer service.

I recently attended the first Business Process Improvement Showcase at the University of Illinois where I got the chance to see how units across the campus are working towards improving business processes at Illinois to deliver faster, better services to our faculty, students, and other stakeholders. This showcase provided an opportunity for those involved in BPI efforts to share their experiences, the successes they've had, and the lessons they've learned.

Improving business processes that provide a way to offset our current financial challenges while focusing on the core mission of the University is a goal of mine, and I would be interested in hearing from you about process improvement initiatives you have been a part of recently.

What challenges did you experience? What went well? What did you learn by being a part of that initiative?

Posted by Wendy Bertram  On Sep 27, 2016 at 9:15 AM